लोकसेवा Plus

Privacy Policy

Last updated: September 3, 2026

This explains what Loksewa Plus collects, why, and how it's handled, on both the website and the Android app (they use the same account and the same data).

1. What we collect

  • Account info: name, email address, date of birth, and password (or, if you sign in with Google, the profile info Google shares with us, name, email, avatar).
  • Study activity: exam attempts, answers, scores, XP, streaks, bookmarks, and mistake history, this is the core of how the app tracks your progress.
  • Content you create: questions and answers you post in Ask & Answer, and questions you flag or report.
  • Profile photo, if you choose to upload one.
  • Basic technical data: device/browser type and IP address, collected automatically for security and to keep the service running (e.g. rate-limiting abuse).

We don't collect payment information, Loksewa Plus doesn't process payments at this time.

2. How we use it

  • To run your account, save your progress, and show you your own history and rank.
  • To send account-related email (password resets, verification), we don't send marketing email.
  • To keep the leaderboard and Ask & Answer working as shared features.
  • To detect abuse (e.g. cheating patterns, spam, unusual import activity) and keep the question bank reliable.

We do not sell your data.

Advertising

We use Google AdSense to show ads on some pages. Google may use cookies or similar technologies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising by visiting Google Ads Settings, or generally at aboutads.info.

3. Who we share it with

We use a small number of infrastructure providers to run the service: they process data on our behalf, under their own security commitments.

  • Supabase: hosts our database, authentication, and file storage (profile photos).
  • Vercel: hosts the website.
  • Resend: delivers account emails (verification, password reset).
  • Google (and, if you use it, Facebook), only if you choose to sign in with them, to verify your identity.
  • Google AdSense: serves ads on some pages; see Advertising below for how it uses cookies.

We don't share your data with anyone else, except where required by law.

4. Ask & Answer and the leaderboard

Questions and answers you post in Ask & Answer are visible to other signed-in users, together with your display name and avatar. Your display name and XP are also visible on the leaderboard. Don't share anything in these spaces you wouldn't want other users to see.

Cookies, analytics & advertising

We use Google Analytics to understand how the site is used. We may also show ads served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the Internet. You can opt out of personalised advertising at Google Ads Settings.

5. Your controls

  • Edit your profile, change your password, or set up two-factor authentication from Settings.
  • Delete your account from Settings at any time. This permanently removes your profile, exam history, XP, and messages. This can't be undone.
  • Email sandeshjamkatel68@gmail.com for any data request we haven't built a self-service option for yet.

6. Children's privacy

Loksewa Plus is built for exam candidates and isn't directed at children under 13. We don't knowingly collect data from children under 13; if you believe a child has created an account, contact us and we'll remove it.

7. Data retention

We keep your account data for as long as your account is active. If you delete your account, your personal data is removed immediately; some anonymized, aggregate statistics (like overall question difficulty stats) may be retained since they no longer identify you.

8. Changes to this policy

If this policy changes materially, we'll update the date at the top of this page.

9. Contact

sandeshjamkatel68@gmail.com

See also our Terms of Service.